Here are a few of the frequently asked questions. To provide best customer experience, your feedback is greatly encouraged. If you have any questions, please send us an email at firstname.lastname@example.org
Q. From where do you ship?
A. We ship from our partnered warehouses in the US. So, please expect your items to be shipped separately (if you order more than one thing) as different factories specialize in various manufacturing areas.
Q. How long will it take for my items to arrive?
A. It will usually take ten business days for all orders to arrive in the US. Shipping time to Canada, UK, and Australia are about 15 business days. Shipping times vary from product-to-product; based on demand and shipping location.
Q. How long will it take to receive a tracking number?
A. It will take about two business days.
Q. Where is your company located?
A. We have an office in the beautiful country: Canada; Supply warehouses in the USA; High-Quality vendor contacts in China.
Q. In which currency will I be charged?
A. We process orders in USD, AUD, CAD, and GBP based on the currency with which you added products to your cart. If you complete your Checkout via PayPal, then you will Checkout be using USD currency converted at the latest exchange rate automatically.
Q. Will I receive a confirmation number when I place my order?
A. Yes, all customers will receive an order number after placing their orders.
Please contact us if you don't receive one within 24 hours.
Q. Whom can I contact if I have a problem with my order?
A. Please email us at support@zirajcom
Q. How can I pay?
A. We accept all Major Credit Cards: Visa, MasterCard, Discover, Amex, and also PayPal.
Q. Is Checkout on this site safe and secure?
A. You can be sure that all purchases here are safe and secure.
Q. If I enter my email address, will you sell my information?
A. For most countries, you will not have to pay customs, but it depends where you are located and if you order more than one piece.